Tourism Connect - Cape Breton Tourism, A Connected Island

Edge of Wedge and Best Practice Missions: Space Limited!

  LIMITED NUMBER OF SEATS STILL AVAILABLE! The Edge of the Wedge is the premier experiential travel training program in Canada! Set in the natural splendor of Gros Morne National Park, the Edge of the Wedge is an immersive, hands on opportunity that will increase your revenue potential, competitive market position, result in new tourism experiences […]

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Industry Relations Report Now Available

Your Industry relations Assessment report is now available.  Click DCBA Industry Relations Assessment Report June 6 2014 (1) to view the pdf.

Categories: Best Practices Resources, Front Page, Industry Development Opportunities, Product Development, Product Development News, Product Development Opportunities, Resources, Tourism Articles

Experience Costing Worksheet

Big thanks to the GMIST Edge of the Wedge facilitation team who were kind enough to share their experience costing worksheets with us.  If you’re looking to offer a new experience (or revamp an existing one) and don’t want to undervalue your offering, this is the perfect exercise to go through. *Please be mindful that […]

Categories: Front Page, Marketing & Promotion, Product Development, Product Development Opportunities, Resources

WorldHost: Customer Service Training for Front-line Staff

You asked, we listened! The number one training priority of Cape Breton tourism operators is… customer service! In partnership with TIANS, DCBA is looking to bring WorldHost, an internationally recognized leader in customer service training for the tourism industry, to Cape Breton Island!  WorldHost is an effective, low-cost way for operators to train front-line staff […]

Categories: Front Page, Industry Development Opportunities, Product Development, Product Development News, Product Development Opportunities, Visitor Servicing, Visitor Servicing News

Back by Popular Demand!

Join the 40+ tourism businesses throughout Cape Breton Island who are striving toward excellence.  The Accelerated Market Readiness (AMR) is a state-of-the-art business improvement program that gives tourism businesses the ability to increase their standards of excellence (product offer, service quality, operational efficiencies, partnership opportunities, packaging opportunities, etc.) in a time-effective manner.  AMR gives tourism […]

Categories: Front Page, Industry Development Opportunities, Product Development, Product Development News, Product Development Opportunities

Professional Development for Nova Scotia’s Tourism Industry

The Nova Scotia Tourism Human Resource Council and TIANS are taking part in SkillsonlineNS, a program funded by the Department of Labour and Advanced Education. This program is a means to provide training courses to TIANS members through an online Learning Network – at no cost to users.  As a member of TIANS, you will have to […]

Categories: Front Page, Industry Development Opportunities, Marketing & Promotion, Marketing & Promotion News, Product Development, Product Development News, Product Development Opportunities

Business Succession Readiness Workshop – March 17th

     The Nova Scotia Tourism Human Resource Council and the Nova Scotia Association of Community Business Development Corporations invites you to attend a Business Succession Readiness Workshop in Port Hawkesbury on March 17th. The one day session will feature a wealth of information, ideas and tips to assist small and medium sized business operators plan ahead […]

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Resources for Culture and Heritage Funding Assistance

Over 125  individuals representing the Island’s vast cultural and historical product offerings were in attendance at the Culture & Heritage Development Workshops at the Bras d’Or Lakes Inn in St. Peters and the Cape Breton Centre for Craft & Design in Sydney this past week, all in an effort to learn more about funding for arts, culture, […]

Categories: Front Page, Industry Development Opportunities, Product Development Opportunities

Free Training Opportunity!

Skills Online, sponsored by the Nova Scotia Department of Labour & Advanced Education and the Cape Breton Development Centre, is designed to give Nova Scotian businesses the ability to provide important skills training to their employees at NO COST. By signing up today, your business can build its own private learning area for employees, allowing […]

Categories: Current Marketing Initiatives, Front Page, Industry Development Opportunities, Marketing & Promotion, Product Development, Product Development Opportunities, Resources
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Change the Conversation About Tourism!

Tourism, as many of us know, is overlooked as a major industry in Nova Scotia.  We need to change the conversation about tourism and its value and impacts on our region! In partnership with DCBA, the Tourism Industry Association of Nova Scotia (TIANS) will be offering all interested parties the opportunity to learn how you […]

Categories: Front Page, Industry Development Opportunities, Marketing & Promotion, Product Development, Product Development News, Product Development Opportunities, Visitor Servicing, Visitor Servicing News

Attention all retailers, accommodations, and gift shops!!

Cape Breton Centre for Craft & Design has organized an incredible opportunity for retailers, accommodations, and gift shops to meet with local artisans, discuss product line development, and place wholesale orders.  What a great way to incorporate locally made craft into your business and energize your current product line! Click here for full details.  

Categories: Front Page, Industry Development Opportunities, Product Development, Product Development News, Product Development Opportunities, Visitor Servicing, Visitor Servicing News

Hot Off the Press! CBRM Assessment Now Available.

How does your business fit into Roger Brooks’ recent suggestions for improving the visitor experience within the CBRM?  Find out by accessing the report in full here.  Together, we can make simply and effective improvements that will increase visitor satisfaction and revenues overall. Some things to remember: “70% of all consumer bricks-and-mortar spending takes place after […]

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Roger Brooks PowerPoint Now Available

If you missed Roger Brooks’ CBRM Assessment on October 25th, now’s the time to catch up on his presentation of  ideas and suggestions to improve your business and community!  The full report will be available in about a month, so be sure to check back again. Due to the size of the presentation, the ppt […]

Categories: Front Page, Industry Development Opportunities, Product Development, Product Development News, Product Development Opportunities

Greening Your Tourism Business

Are you looking for ways to make your business “green“? TIANS is offering an opportunity to learn how to “go green” and save money!Why go Green? Nova Scotia is known for its natural untouched beauty – let’s keep it that way by being green in our tourism operations! An increasing number of guests with environmental sensitivities expect […]

Categories: Front Page, Industry Development Opportunities, Product Development, Product Development News, Product Development Opportunities

Roger Brooks: CBRM Presentation Details Confirmed!

The details for Roger’s presentation have been confirmed.  Please click “Cape Breton Flyer” below for date, venue and RSVP link: This is a presentation you don’t want to miss; look forward to seeing you there!

Categories: Best Practices Resources, Front Page, Industry Development Opportunities, Marketing & Promotion, Marketing & Promotion News, Product Development, Product Development News, Product Development Opportunities, Visitor Servicing, Visitor Servicing News
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Save the date!

Attention all CBRM tourism operators! Roger Brooks, an expert in the fields of tourism, community branding, downtown development, and destination marketing, and author of “Your Town, A Destination: The 25 Immutable Rules of Successful Tourism”, is coming to town!  Mark October 25th on your calendars now to ensure you don’t miss out on this exciting, […]

Categories: Front Page, Industry Development Opportunities, Product Development, Product Development News, Product Development Opportunities
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Accelerated Market Readiness Program: Opportunity for operators

The Accelerated Market Readiness (AMR) Program is a business improvement program that offers individual tourism operators the ability to increase their standards of excellence and be more responsive to emerging tourism trends in an inexpensive and timely manner. The purpose of the AMR program is to give tourism operators the opportunity to engage with an […]

Categories: Front Page, Industry Development Opportunities, Product Development, Product Development News, Product Development Opportunities

Make a difference in your community with Communities in Bloom!

Communities in Bloom (CIB) is a continuous community improvement program whereby evaluations based on the below criteria are conducted by trained, volunteer judges during July and August each year:  Tidiness Environmental Action Heritage Conservation Urban Forestry Landscape Turf and Groundcovers Floral Displays Community Involvement The Tourism Industry Association of Nova Scotia believes that by promoting the Communities […]

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PROFESSIONAL MENTORSHIP OPPORTUNITY

Professional Mentorship Opportunity For Nova Scotia Tourism Operators This opportunity provides operators with a dedicated conversation with an experienced industry professional, focusing on the specific area they wish to improve upon. Topics could range from sales & marketing, catering & conference services, human resources, guest services, customer relations, organizational concerns, tactics & policies, food cost […]

Categories: Front Page, Product Development News, Product Development Opportunities

Spring 2013 Best Practices Mission Line-up…

Tourism Atlantic is pleased to announce the Spring 2013 Best Practices Mission line up is… Arts and Culture – Tourism Product Clustering: Rural Tourism Family Tourism – Multi Generational Travel Festival and Event Tourism For further information on any of the above missions, please click here.

Categories: Front Page, Industry Development Opportunities, Product Development, Product Development News, Product Development Opportunities

Creative Communities Conference

Cape Breton Centre for Craft & Design will be hosting an exciting conference March 25th, 26th and 27th of 2013. The first day of the conference will be a day for artisans in the region to discover trends in the craft sector and enhance their professional skills in a variety of areas related to running […]

Categories: Front Page, Industry Development Opportunities, Product Development, Product Development Opportunities

Attention all not-for-profit groups involved in special events or festival planning…

In 2013, ECBC will once again be offering a series of  seven (7) FREE International Festival & Event Association (IFEA) webinars to not-for-profit groups involved in special events or festival planning.  Topics are relevant to many of the event planning activities undertaken by these groups. All webinars will be offered, free of charge, in the ECBC boardroom, […]

Categories: Front Page, Industry Development Opportunities, Product Development, Product Development News, Product Development Opportunities, Visitor Servicing, Visitor Servicing News

Opportunity for Tourism Operators to Enhance Their Business!

In partnership with TIANS and the NSTA, Extreme Group is offering their strategic and creative communications expertise to help promote the services of deserving operators at no charge.  Check out the following link for more information: http://extremegroup.com/tourismfund/  

Categories: Front Page, Industry Development Opportunities, Product Development, Product Development News, Product Development Opportunities

Cape Breton Centre for Craft & Design: Shooting to Sell Your Craft

Are you struggling to get images of your product that represent the detail and quality of your work? Cape Breton Centre for Craft & Design is offering a product photography workshop this fall that can help you master this task.  One-on-one sessions with photographer Corey Katz are taking place November 20th and December 4th.  Spaces […]

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Ceilidh Trail Report

An informative and enjoyable read for all operators along the Ceilidh Trail!  Roger’s recommendations are simple, affordable, and will be sure to enhance your visitors’ experience! Ceilidh_Assessment_Report

Categories: Front Page, Industry Development Opportunities, Product Development, Product Development News, Product Development Opportunities

Ceilidh Trail Presentation

Here is the 2012 Ceilidh Trail ppt presentation; should have the final report available by early next week.  Stay tuned! *Due to size restraints, the presentation has been broken up into four parts: Part 1 Part 2 Part 3 Part 4 Enjoy your read!

Categories: Front Page, Industry Development Opportunities, Product Development, Product Development News, Product Development Opportunities

Business Matters: a three-part series offered free of charge to Cape Breton entrepreneurs

The Small Business Development Centre with the support of the Royal Bank is presenting a three part series titled BUSINESS MATTERS, beginning in Small Business Week.  The objective is to provide current and potential entrepreneurs, and students interested in the field of business, with information vital to success in a changing economy. All sessions are […]

Categories: Front Page, Industry Development Opportunities, Product Development, Product Development News, Product Development Opportunities

The Wait is Over: Roger Brook’s Cabot Trail Presentation

Here is the Roger Brooks ppt you have all been waiting for! *Due to size restraints, the presentation has been broken up into 4 parts: Part 1 Part 2 Part 3 Part 4

Categories: Front Page, Industry Development Opportunities, Product Development, Product Development News, Product Development Opportunities

Online Marketing Webinar Series

Using online marketing and how to generate profit from it Too often businesses are ignoring opportunities that exist in the digital world and are simply tweeting for the sake of tweeting. It’s time to put measurement behind your investment and start generating revenue from your social media efforts. TourismTechnology.com has developed a series of 6 Free Online […]

Categories: Product Development, Product Development News, Product Development Opportunities

SAVE THE DATE!

We’re excited to announce that Roger Brooks will be re-visiting the Island this summer! Workshops will take place as follows: September 19th, 8:30am-11:30am- Alexander Graham Bell National Historic Site, Baddeck (all tourism operators along the Cabot Trail are encouraged to attend) September 20th, 8:30am-11:30am- Judique Community Centre, Judique (all tourism operators along the Ceilidh Trail are […]

Categories: Front Page, Industry Development Opportunities, Product Development, Product Development News, Product Development Opportunities