Tourism Connect - Cape Breton Tourism, A Connected Island

Best Practice Mission: Building a Quality Coastal Tourism Destination

Nova Scotia’s South Shore November 2-4, 2015 Nova Scotia is a destination with a rich inventory of coastal and heritage related tourism product. This learning mission will visit communities and operations where the focus has been on building quality experiences leveraging these resources as well as implementing successful community based partnerships and innovative approaches to […]

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Build your own customer service training!

In early 2015, DCBA hired BAM Consulting to develop a program and deliver a series of workshops to help business owners and managers better understand and implement customer service standards and policies within their operations. Below, please find resources and tools that will help you understand, plan, and develop your own in-house customer service program. If you have […]

Categories: Best Practices Resources, Front Page, Industry Development Opportunities, Product Development, Visitor Servicing
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HOT OFF THE PRESS!

A new case study on the journey “Synergy Louisbourg” has taken as a community to move “From a Dead End to a Destination.” Challenged with decreasing visitation, 40 years of an engrained way of doing business, and every man for himself was not getting the town where they wanted to be. Even with an international iconic attraction (The […]

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Bonavista Institute for Cultural Tourism

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Industry Relations Report Now Available

Your Industry relations Assessment report is now available.  Click DCBA Industry Relations Assessment Report June 6 2014 (1) to view the pdf.

Categories: Best Practices Resources, Front Page, Industry Development Opportunities, Product Development, Product Development News, Product Development Opportunities, Resources, Tourism Articles

Slow Food Canada

The Executive Secretary of Slow Food Canada, Valerie Lugonja, will be in Cape Breton next week following the Slow Food national meeting happening this week in Tatamagouche. She will be dining at the Chanterelle Inn on Friday, May 9th at 6:30, and would love for people interested in the local food movement in Cape Breton to […]

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Hospitality and Tourism Management Job Fair at CBU

The Bachelor of Tourism and Hospitality Program at Cape Breton University is hosting a Job Fair on March 20th.  There are currently 280 students enrolled in the BHTM Program; many seeking internships on our beautiful Island.  If you are a business owner and are interested in tapping into this readily-trained and eager market, then this may be […]

Categories: Best Practices Resources, Front Page, Industry Development Opportunities, Partnerships & Applications, Upcoming Cooperative Opportunities

World Centre for Excellence in Destinations – Systems of Measures for Excellence in Destinations. Report now available.

On behalf of Destination Cape Breton, I would like to take a moment to sincerely thank all workshop participants for their time, energy, and insight throughout the World Centre for Excellence in Destinations – Systems of Measures for Excellence in Destinations process.  As the chosen pilot project for Atlantic Canada, participating in SMED was not […]

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The Canadian Tourism Commission Adds Two New Cape Breton Experiences to Their Signature Experiences Collection

The Canadian Tourism Commission has added 28 tourism businesses to its bold international market development program; two of which are located here in Cape Breton. “Canadian tourism entrepreneurs do an excellent job ensuring visitors explore everything our country has to offer,” stated the Honourable Maxime Bernier, Minister of State (Small Business and Tourism) (Agriculture). “The […]

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CBC Mainstreet Interview With Roger Brooks – CBRM Tourism Assessment

If you missed Roger Brooks Tourism Assessment at Center 200 last week here is his radio interview with CBC’s Wendy Bergfeldt. http://www.cbc.ca/player/Radio/Local+Shows/Maritimes/ID/2414700819/   Roger’s team is made up of the brightest and most creative minds in the business, carefully recruited from throughout North America. Every team member shares a passion for helping people live more […]

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Roger Brooks: CBRM Presentation Details Confirmed!

The details for Roger’s presentation have been confirmed.  Please click “Cape Breton Flyer” below for date, venue and RSVP link: This is a presentation you don’t want to miss; look forward to seeing you there!

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Best Practice Missions Announced for Fall 2013

Family Tourism and Multi Generational Travel Gatlinburg, Pigeon Forge and Sevierville, Tennessee – Week of October 21, 2013This mission will explore new family product based on top-level trends we understand in the multi-generational market. This mission will visit a destination(s) that has been tailored to meet the various needs of the family and has succeeded at marketing […]

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Roger Brook’s First “Three Steps” to Bringing Your Downtown to Life

The heart of a community is downtown, but what do you do if your downtown looks as if it ought to have tumbleweeds rolling down the street, rather than a steady stream of people? It can seem overwhelming at first, but the truth is, injecting life into your downtown can be broken into some simple […]

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Upcoming Missions for Fall 2012!

The best practices missions for Fall 2012 have been announced!   Don’t miss your opportunity to learn new ideas for attracting visitors, building tourism product, and developing economic development models! *Subsidies may be available to operators who are eligible to participate on the mission. October 15-20: Meetings and Conventions October 22-27: Agri-Tourism November 12-17: Adventure Tourism […]

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Upcoming Best Practices Missions Announced

ACOA has announced its Spring 2012 missions!  These include: 1. Trails and Partnerships: April 9 – 13, 2012 (Great Allegheny Passage and surrounding trails, Pennsylvania) 2. Experiential Cuisine: April 16 – 20, 2012 (Niagara and South West Ontario) 3. Experiential Tourism: April 30 – May 5, 2012 (Winnipeg and Riding Mountain National Park, MB) 4. Season Extension: May 7 – […]

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Tourism Best Practices Missions “Success for the Future”

 FALL 2011 – MISSION WATCH Plans are now being finalized for 3 upcoming Tourism Best Practices Missions  that will take place in the fall of 2011 For further information – Fall 2011 Newsletter   For further information- Fall 2011 Newsletter FR (2)  

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Maintaining your OnLine Reputation – A Presentation by Jim Brody from Tripadvisor

On June 21st, Jim Brody of Tripadvisor was gracious enough to spend time with us in Cape Breton to share some insight with our operators. In partnership with TIANS, Destination Cape Breton hosted two meet & greets; one at Fortress of  Louisbourg, and one in Baddeck. Jim was great to share some of his experience […]

Categories: Best Practices Resources, Current Marketing Initiatives, Front Page, Marketing & Promotion, Marketing & Promotion News

Translation Assistance Program

Translate your promotional material into one of Canada’s two official languages. This program is aimed at increasing market access to small and medium enterprises (SME) in the Atlantic region. Financial assistance will there fore be provided to companies who wish to translate their promotional material into one of Canada’s two official languages.     Click here […]

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Tourism Industry Social Media Bootcamp

Join us for a 1.5 day ‘hands-on’ Social Media Bootcamp! Together, as 25 Industry Operators and Resource People, we will demystify and expand your level of engagement and participation in effective Social Media applications, techniques and tools. Bring what you know, be willing to share and we’ll build on it! Social Media Bootcamp Registration

Categories: Best Practices Resources, Industry Development Opportunities, Marketing & Promotion, Marketing & Promotion News, Product Development, Product Development News

SPRING 2011 MISSIONS

Spring 2011 – Mission Watch Plans are now being finalized for  upcoming Tourism Best Practices Missions that will take place in the spring of 2011. If you have any questions about upcoming missions or about the program itself please call 902-368-0608 and we will gladly explain the program and how it can benefit you. Please […]

Categories: Best Practices Resources, Industry Development Opportunities, Product Development, Product Development News, Product Development Opportunities