Tourism Connect - Cape Breton Tourism, A Connected Island

Culinary Tourism Workshops

Do you run a tourism business with a culinary component? The Nova Scotia Tourism Agency is pleased to be working with the Bonavista Institute for Cultural Tourism to deliver nine culinary tourism workshops across Nova Scotia.  Workshops will be held at various Nova Scotia Community College (NSCC) campuses throughout the province These in-depth, hand-on workshops […]

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Attention business owners, managers, and supervisors!

Customer service is critical for any business competing in today’s global market.  Here’s your opportunity to participate in a “Train the Trainer Customer Service Program” to improve what people are saying about you and your business! Customize a training program for new and returning staff to ensure quality and consistent customer service.  This session will guide […]

Categories: Front Page, Industry Development Opportunities, Product Development, Visitor Servicing

Graduate to Opportunity Program

        We are forwarding this message on behalf of the Economic and Rural Development and Tourism Minister Michel Samson. Dear Business Owner, Are you growing your business? Expanding your workforce? Looking for new energy and creative ideas to help drive innovation and growth? Last month, our government launched the Graduate to Opportunity […]

Categories: Industry Development Opportunities, Product Development

NSTA and CTC partner to deliver the Canadian Signature Experience Collection

Travellers around the world are telling us they want to explore and live a life that’s less ordinary. That’s why the Canadian Tourism Commission has created the Canadian Signature Experiences (CSE) collection – once-in-a-lifetime travel experiences found only in Canada. They show the world what Canada’s tourism brand is all about. The CSE collection helps […]

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Social Media & Database Training Workshops

     

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HOT OFF THE PRESS!

A new case study on the journey “Synergy Louisbourg” has taken as a community to move “From a Dead End to a Destination.” Challenged with decreasing visitation, 40 years of an engrained way of doing business, and every man for himself was not getting the town where they wanted to be. Even with an international iconic attraction (The […]

Categories: Best Practices Resources, Front Page

DCBA Year To Date Report – October 2014

DCBA is pleased to provide the following Year To Date report featuring the results and activities of Marketing, Visitor Services, Product Development and Industry Relations. October 2014 YTD If you have any questions or feedback please feel free to contact us at anytime. P 902-563-4636 email dcb@dcba.ca

Categories: Marketing & Promotion, Product Development

GMIST: Explorer’s Edge – Experiential Best Practice Mission

  Hello Edgie Graduates I hope all is well with you. I wanted to share with you a unique opportunity to participate in a GMIST designed Best Practice Mission to Todd Lucier’s Northern Edge Algonquin retreat located in South River, Algonquin Provincial Park, ON. The mission titled Explorer’s Edge – The Art of the Experience […]

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The Town Hall Information Session Survey Results & Save the Date

What Month is the best time for DCBA to hold industry Information town Hall Sessions in your area?  November 40% February 20% April 20% Jan/March/May/Oct 13.33% Dec 6.67% Sept 0% *Based on this information our first sessions will be scheduled for November – follow up sessions in late February. What Information would you like presented […]

Categories: Marketing & Promotion, Product Development

Bonavista Institute for Cultural Tourism

Categories: Best Practices Resources, Front Page, Industry Development Opportunities, Product Development

Bus Drivers Needed!

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GMIST: Gros Morne Institute for Sustainable Tourism

  Now Taking Registrations for Edge 32 Posted: 19 Aug 2014 04:50 AM PDT  Are you looking for ways to gain an edge in the tourism industry? Share your business, your community or your landscape in memorable ways with your ideal guests? What would it be like if you could tap into new customer’s and add new […]

Categories: Front Page, Industry Development Opportunities, Product Development

Industry Relations Report Now Available

Your Industry relations Assessment report is now available.  Click DCBA Industry Relations Assessment Report June 6 2014 (1) to view the pdf.

Categories: Best Practices Resources, Front Page, Industry Development Opportunities, Product Development, Product Development News, Product Development Opportunities, Resources, Tourism Articles

Here are your “Locals Know” cards for July 15th- 21st

Here are your “Locals Know” cards for July 15th through July 21st: Your Mission:  Get to know what’s happening in your region and tell your friends, family, and visitors all about it!  Locals are the best ambassadors for travel to and within Cape Breton, so let’s prove our exceptional hospitality and spread the word. Richmond […]

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“Locals Know” campaign goes Island-wide

Dear Industry partners: As we embark into the 2014 tourism season full swing, I wanted to update you on a few initiatives that we are executing this year that you can both be a part of and assist with in growing our visitor spending in your area and Island-wide. On behalf of Destination Cape Breton, […]

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Experience Costing Worksheet

Big thanks to the GMIST Edge of the Wedge facilitation team who were kind enough to share their experience costing worksheets with us.  If you’re looking to offer a new experience (or revamp an existing one) and don’t want to undervalue your offering, this is the perfect exercise to go through. *Please be mindful that […]

Categories: Front Page, Marketing & Promotion, Product Development, Product Development Opportunities, Resources

WorldHost: Customer Service Training for Front-line Staff

You asked, we listened! The number one training priority of Cape Breton tourism operators is… customer service! In partnership with TIANS, DCBA is looking to bring WorldHost, an internationally recognized leader in customer service training for the tourism industry, to Cape Breton Island!  WorldHost is an effective, low-cost way for operators to train front-line staff […]

Categories: Front Page, Industry Development Opportunities, Product Development, Product Development News, Product Development Opportunities, Visitor Servicing, Visitor Servicing News

Slow Food Canada

The Executive Secretary of Slow Food Canada, Valerie Lugonja, will be in Cape Breton next week following the Slow Food national meeting happening this week in Tatamagouche. She will be dining at the Chanterelle Inn on Friday, May 9th at 6:30, and would love for people interested in the local food movement in Cape Breton to […]

Categories: Best Practices Resources, Front Page, Product Development

Sharing Nature Interpretive Training

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Safety First in Cape Breton, May 9, 2014 – Register Now!

In January 2013, the Canadian Standards Association published their first voluntary standard for addressing psychological health and safety in the workplace. Join us on May 9th, 2014, to learn more about psychological health in the workplace and to listen to our lineup of industry experts speak on a variety of health and safety topics relevant in […]

Categories: Front Page, Product Development, Resources, Tourism Articles

Back by Popular Demand!

Join the 40+ tourism businesses throughout Cape Breton Island who are striving toward excellence.  The Accelerated Market Readiness (AMR) is a state-of-the-art business improvement program that gives tourism businesses the ability to increase their standards of excellence (product offer, service quality, operational efficiencies, partnership opportunities, packaging opportunities, etc.) in a time-effective manner.  AMR gives tourism […]

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Cape Breton Island Open House: Call for Participants

On Saturday, June 28th, 2014, the niche product club, Cape Breton Island, Celtic Heart of North America will be hosting their first Celtic Heart Day. The Celtic Heart of North America group includes Highland Village Museum, Celtic Music Interpretive Centre, The Gaelic College of Celtic Arts & Craft, Celtic Colours International Festival, Cape Breton Centre for Craft […]

Categories: Current Marketing Initiatives, Front Page, Marketing & Promotion, Marketing & Promotion News, Product Development, Upcoming Cooperative Opportunities, Visitor Servicing

Entrepreneurship and The Power of Disadvantage: How to See the Opportunity in Every Challenge

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As your destination marketing organization, how can we best serve your needs?

Good afternoon and Happy Wednesday, Please read below to learn how you can enter your name to win a package for two with a value of $250 (package includes an overnight stay at a Cape Breton accommodation of your choice and dining voucher, not to exceed $250). It is with much enthusiasm that we extend […]

Categories: Front Page, Marketing & Promotion, Product Development, Resources, Tourism Articles, Visitor Servicing

NSTA Tourism InnovatioNS Day 2014

Tourism InnovatioNS Day 2014   Do you operate a tourism-related business in Nova Scotia? Take advantage of an amazing opportunity to learn from leading experts at Tourism InnovatioNS Day 2014, and take your business to the next level. Tourism Foundations: Building your Business, is a free tourism industry development workshop taking place on April 29, […]

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2014 Sydney Ports Corporation Cruise Ship Schedule

Good afternoon everyone. As we look with disbelief at the piles of snow still left on our dockside along with ice still in our harbour, we refuse to do anything but think positive about our first cruise ship call. Please find the Cruise Ship Schedule attached; a schedule showing growth again over last year.  FYI […]

Categories: Front Page, Product Development, Resources, Tourism Articles, Visitor Servicing

Training Needs Report Now Available!

Your Training Needs Assessment is now available. Click here to assess the report now.

Categories: Front Page, Industry Development Opportunities, Product Development

Destination Cape Breton 2014 Strategic Plan

2014 DCBA Strategic Plan

Categories: Front Page, Marketing & Promotion, Product Development, Visitor Servicing

Tourism Marketing Programs

The Tourism Marketing Partnership Programs provide cooperative marketing support to tourism products, experiences and events throughout Nova Scotia. The goal of each is to increase the number of visitors to the experiences or events, and to grow tourism revenues. For more information, please contact Sarah Hennebury, Strategic Partnerships Officer at hennebsz@gov.ns.ca or (902) 798-6953. There are two […]

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Professional Development for Nova Scotia’s Tourism Industry

The Nova Scotia Tourism Human Resource Council and TIANS are taking part in SkillsonlineNS, a program funded by the Department of Labour and Advanced Education. This program is a means to provide training courses to TIANS members through an online Learning Network – at no cost to users.  As a member of TIANS, you will have to […]

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